Park at Your Own Risk... And Safety

Sign at entrance for Landmark at Rosewood apartments in North Dallas

This is a spur of the moment post brought on by yet ANOTHER one of life's difficulties from living at Landmark at Rosewood apartments in North Dallas.

The latest problem is over... Parking. Or lack thereof.

A friend of mine came by un-expected about 1:30 AM. She called me from the parking lot to ask where she should park. I told her to find a visitors space but, she told me that there aren't any open... Even in the front.

I told her I would go out and find a spot and she could go inside while I parked. When I got to her truck, I saw she had brought her four kids with her... All under 10-years old. They went inside and I drove around the entire complex... TWICE. Not a single visitors parking spot!
I ended up parking in the spot in front of the laundry room that has the stripes painted-no parking and hoped it wouldn't get towed. A half hour later I went back out to move it into a spot that opened up in the front by the office.

Apartment Manager Contradicts When Responding To Review - In Progress

Photo of pipe deemed "not neglected" by apartment manager, Jennifer Dales
Landmark at Rosewood Apartments - North Dallas

The other day I posted a review to the popular site for apartment reviewing Apartment Reviews.com and it turns out the manager, Jennifer Dales monitors the site. A long response was submitted but, when I tried to submit my response after reading hers, I discovered that the site does not allow a user to have more than one post per review. They must not want it becoming a message forum.

In light of that, I decided to post the review here and include the managers response as well as the reply that I was not allowed to post on that review. I have pictures included that I took myself today!

To read the review and manager response on Apartment Reviews... CLICK HERE

"From:JimWatkins Date posted: 3/6/2014
After reading all the negative reviews that all paint a picture of an apartment community full of upset residents both past and current (I am among the current)... Add to it the fact that in just two months living here, that I have encountered most of the same issues as the others..... I not only see the tenant neglect by management but, I will not be as forgiving as some people have.
I made it clear that I wanted to have my lease terminated and be allowed to move without any penalty. That request was not only denied by Jennifer but, I got a handful of excuses that she somehow thought justified the wrongs that had been done. I am standing by my request to have my lease torn up so I can be on my merry way but, I make this promise to the public, the management and even myself... That I will continue to document the problems and post all of them online for anyone who may have an interest to read. A one-stop info house, if you will. Here is the link to my new blog that is dedicated to the day to day life events at Landmark at Rosewood apartments. Feel free to submit comments there and let me know how we can contact each other while keeping your identity private.

Parking Rules for Landmark at Rosewood... Expect to Learn As You Go With No Help From Office

If you are looking for an apartment complex that offer as many amenities as possible like, worry-free parking... Then stop reading right now and look elsewhere because, the parking situation for Landmark at Rosewood is really a pain in the ass.

Of course, part of the parking problem for me personally was not knowing what the parking "policy" actually is. How difficult could it be? You drive. You find a spot. You park. No problem, right?
Enter the office staff into the situation. In January, it was Magy, assistant manager Nikki and the manager Jennifer Dales.
...... Now that those three are somehow involved with the parking policy... Now there is a problem!

I moved into my apartment the first week of January. I paid the prorated rent, additional deposits, fees, charges and after I felt nearly broke, I got the keys and started to move in.
I mentioned in an earlier post that I had installed a video camera on the patio that let me see my truck on a monitor so, it was the second night I was living in my new apartment, close to 3 AM to be specific and I looked at the monitor. I squinted my eyes to see if I was seeing what I thought I was seeing. I was amazed to see someone in the parking lot with a flashlight and they were going from car to car shining the light inside and then on to the next... Which was my truck!

Dallas Apartment Manager Improves Ratings By Posting Bogus Review

FaceBook screen shot of Jennifer Dales (Chenoweth)

The property manager at Landmark at Rosewood in North Dallas has plenty of problems to deal with and upset residents have let their issues be known by posting reviews online. The result has been the score in a 5-star rating system has dropped, making it more difficult to attract new residents.

Manager Jennifer Dales, took matters into her own hands and came up with a way to improve the property rating. Common sense would suggest that a good solution would be to listen to the upset residents and address their complaints but, that would take time and effort. Real work.

Dales simply went to one site where bad reviews are posted and wrote a glowing, 5-star review and posted it herself but, not as Jennifer Dales. The author of the review is Jo Chenoweth.

Dales' full name is Jennifer Jo Dales but, research has uncovered that her former name was Jennifer Jo Chenoweth. Below is a copy of the review that she posted...

Water Problems Common at Landmark at Rosewood Apartments

Assistant Manager and Manager for Landmark at Rosewood Apartments.
Image from FaceBook community page

Landlords are responsible for providing water for tenants so, when a water pipe breaks... It is considered a maintenance emergency. It needs to be repaired immediately and can't be put on a list of to-do repairs for the maintenance people.

In the two months I have lived here, there have been three different water pipe breaks that resulted in the water being turned off for the entire building. Two months... Three pipe breaks.
The most recent one happened this past Monday, March 3, 2014. The water was turned back on the next day. The NEXT DAY!

Here is what happened and what tenants were told.